Email campaign – So, you are in the trenches of e-mail marketing and you are developing content, accompanying that content with great imagery, collecting contacts, importing them into the system and sending out your e-mails on schedule. Bravo! Now, how often are you reviewing your reports and digging into the data from your campaigns?
Immediately after your send a campaign little helpers begin to collect data like who opened your email, when they opened it, what links were clicked and what email contacts bounced. Generally speaking a few hours after you send your email a picture begins to develop – one that showcases the success or failure of your campaign.
Generally speaking I like to check my campaign sometime during the day it was sent just to see how things are going, but I don’t pull a full report until 48 hours after the email was sent. Why 48 hours you ask? Well, after years of preparing and scheduling emails I find that 48 hours provides adequate time for your campaign to run it’s course –your contacts open the email, click on the links, forward to a friend and the data is collected.
Website Wall – I had an interesting conversation with a potential client recently. We were discussing his corporate website and how he hit a wall in terms of getting leads. He was well versed in SEO strategies, he had kept the website up to date and posted fresh content frequently on a Blog and he had dabbled in pay-per-click advertising. The interesting part of the conversation was when we started to discuss who his website user is. See, sometimes you can get so focused on getting your message out that you forget about who you are trying to communicate to.
The potentials’ industry is home health care so the person accessing the website for information would generally not be the person utilizing the actual services. I discussed how different generations utilize technology and access information differently. We talked about how Baby Boomers are far different from Millennials in how they search for content, what social media channels they use and how they use websites.
e-mail campaigns – It may seem like once you’ve gone through the process of preparing content and images, designing and sending your e-mail campaign that the work is done, but it’s only just begun. Moments after you hit send on your e-mail campaign data is starting to be collected and categorized.
For nearly 15 years Constant Contact has been our e-mail marketing partner primarily because of it’s ease of use and it’s awesome reporting system.
The overview report provides the data results in a one-sheet format. It displays the number of contacts you sent your campaign to, the open rate, bounce rate, SPAM notices and click though rates.
From the overview report you can click on the open rate and see specifically who opened the e-mail and the exact time that they opened the e-mail. Click on the bounces and view the contacts that bounced as well as the reason for the bounce. Click through rates will allow you to view the hyperlinks within your e-mail and the contacts that clicked on those links. All of this data is critical in keeping an up-to-date database of contacts.
I’ve spent the last few weeks thinking about what technology means to me. Is it to make my job easier? To get more done in the same period of time? Or do I just do it to feel like I’m connected to others?
I find myself using technology for number of different things – I communicate over email quite a bit, I research on my handheld and my desktop when I’m at work, I coordinate different people and events as well as publish what I do in my personal life and business ventures. Overall I think technology has a purpose and a place. With that said I feel it’s very important to put it down sometimes. To reconnect with the people around us, to build things out of the things in the real world, sculpture, painting or maybe even landscaping. The point is technology does have a place in our world and keeping the balance between the artificial world we’ve created for ourselves online and the real world we are living in and the people we interact with on a daily basis are just as important.
Overall I think we all have a lot to learn in managing our day-to-day lives with and without technology. We need to find ways to enhance what we do without becoming dependent on any one thing. Becoming technology neutral is something we should all strive to practice more. Find ways to utilize technology without being used by technology. As we go into the holiday season take time to handwrite a thank you to someone. Drop it in the mail or better yet create your own thank you card. Take the time to think about the message, find a picture that relays some kind of emotion connected with your message. Take it to a quick serve printer or big box store and then use that to once again connect with your friends, family and coworkers.
Our Family + Technology, We have an almost 10 year old and a 6 year old in our house. Our 4th grader is required to have an ipad for use at school and for homework. She likes to watch YouTube videos of people playing Mine craft and finding cute pics of baby bunnies on the Internet. Our 6 year old is in Kindergarten is obsessed with anything Lego. He loves making stop motion videos with his Lego mini figures and watching similar videos on YouTube. Right now Batman reigns supreme. My wife/partner and I both have laptop computers and iPhones that allow us to work on the go and keep in touch with out of town family. Social media allows us to keep up with High School and College friends’ comings and goings.
So, with all of that going on we used some common sense to keep our family safe online. Since our daughter is required to have an iPad for school the school provides an “Acceptable Use Policy” for each student and their parent to review and sign. It spells our things like students are not allowed to download or install material unless under supervision. Or, the student will not send any personal information (photos, addresses or phone numbers) to anyone else on the Internet. We’ve also had some conversations with her about appropriate material and what she should avoid online.